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An Answer to Every IT Problem
With Complete Care, you get 24/7 monitoring, unlimited access to our trusted engineers, and responses in less than four hours.
Five Layers of Backup
Keep your important company data safe from loss. Christo IT backs up your files every two hours, and we guarantee 99.99% uptime.
"Since appointing Christo IT as our technology partner, our company which has remote offices throughout the country and a local main office has had virtually zero service-related issues.
Our main office systems have never run better and due to this, our productivity is up and our internal costs to manage the systems have been significantly reduced."
-- Kurt Forsman - Derema Group
Complete Care
IT Services To Protect Your Business - And Your Budget
What we want for all of our customers is 99.9% uptime. And the only way we can guarantee that is by providing you with a Complete Care™ Experience -- that is,
premiere IT consulting services around the clock.
We begin by listening. There is no one-size-fits-all IT solution. By conducting an initial discovery session, we get a sense of what would make a difference for your business and help you understand the next steps for your growing IT needs. Once you become a Complete Care™ client, we develop recommendations to solve any existing issues and implement a new IT solution to help move your business to the next level.
And watching. Our 24/7 proactive monitoring keeps an eagle eye on every area of your network, anticipating issues and preventing them from ever happening. With 5 Layers of Backup™, we have multiple safety nets surrounding your systems.
And connecting. The best thing about the Complete Care™ Experience? You'll have immediate access to one of our Trusted Engineers™ every time you call. You'll also receive a Quarterly Consultation, in which we'll provide an overview of your IT situation as well as recommendations on how to best optimize your equipment and staff productivity.
As a Christo IT Complete Care™ client, you have instant, 24/7 access to our MyChristo™ Portal, which allows you to view everything that's going on with your company's IT. This includes statistics related to your network health, server disk space utilization, operating systems in use, server uptime and more.
Through the MyChristo™ Portal, you also see everything we're doing at Christo IT to keep your system up, including a real-time view of your service tickets and documentation of the spam threats we removed.
First time calling us? Just watch how we roll out the red carpet and treat you like a Complete Care™ client, with a response time of less than four hours--often even sooner! Once we've corrected the issue, you have the option of becoming a Complete Care™ client and receiving that same quick response and network support on an ongoing basis. Plus you'll get all the other benefits of being a Complete Care™ customer.
Complete Care
Best for: Businesses with a server and at least 3 users
- Everything in Watchdog Monitoring and Security
- Unlimited support
- Preventative maintenance
- Disaster recovery protection
- Free loaner equipment
- Managed antivirus protection
- Spam prevention
- Consulting and quarterly reviews
Support calls: Included
